01
Product advice
Ask about materials, construction, care and the details that are difficult to judge from a screen.
THE LANE / PRIVATE ATELIER
Our Private Client service is available online for thoughtful, one-to-one help with product details, fit and made-to-order enquiries.
01
Ask about materials, construction, care and the details that are difficult to judge from a screen.
02
Share your usual UK size and preferred silhouette for guidance based on the information available for each garment.
03
Speak with us about selected pieces, availability and individual requirements before placing your order.
RETURNS
Contact THE LANE on WhatsApp with your order number and a brief description. We will confirm eligibility, the correct return destination and instructions.